1. Object

The present general conditions of sale (hereinafter “General Condition”) are applicable to all product sales (hereinafter "Products" or "Product") concluded remotely through the website (hereafter, " Site "). The language at disposal for the end of the contract through the Site is Italian. The Customer has to read carefully  the General Condition at disposal on Site, in order to allow to know, to memorize and to reproduce, in accordance to the article 12, paragraph 3, of Legislative Decree 9 April 2003, n. 70 (“Implementation of Directive 2000/31 / EC, below," Ecommerce Decree "). All contracts ended through this Site are regulated from the present General Condition and from Italian law, in particular from Legislative Decree 6 September 2005, n. 206 (hereinafter “Consume Code”) as reformed by Legislative Decree 21 February 2014, n. 21, with specific reference to the legislation on distance contracts concluded with customers and Legislative Decree 9 April 2003 n. 70 on certain aspects concerning e-commerce (hereinafter “Ecommerce Decree”).

2. Identification of the seller

The products purchased on are sold by:

Quellogiusto s.r.l.
35010 S. Giorgio delle Pertiche (PD) via Piovego n. 89
Phone +39 049 5742481 - Fax +39 049 5742367
E-commerce customer service phone +39 049 9344944
C.F. E VAT Registration 04154520284 - R.E.A. of Padova 366536
Share capital Euro 2.500.000,00 i.v. (hereinafter, “Quellogiusto”).

3. Information related to the Products and their availability

Information concerning Products, with relative Product’s code, are illustrated in detail on the Site. The essential characteristics of the products are presented within each product page. The graphic representation of the Products, proposed on the Site, as well as the images and colors correspond to the photographic image of the Products themselves and have the sole purpose of presenting them for sale, without any guarantee or commitment by Quellogiusto about the exact correspondence between image shown on the Web Site and the real Product. This applies, for example, to the chromatic aspects that may not correspond to the real ones, also due to the Internet browser or the monitor used. All Products are subjected to the availability at the moment. Quellogiusto reserves itself the right to vary, in any time, the limits of the quantity and /or the type of Product that can be purchased on the Site. The style, models and colors of Products described on the Site, can be changed without any advise. During the procedure of conclusion of the contract will be communicated to the customer the eventual impossibility to continue with the order because of the lack of the availability of the Product purchased.

4. Price

Products prices are express on Site in Euro and they are inclusive of all taxes or applicable taxes. At these prices have to be added the delivery costs highlighted distinctly in the order form, for which the procedure of the cart will indicate the final amount, including item price and shipping costs, due by the customer. Prices can be subjected to upgrade, for this reason the customer must check the final price before forwarding the order. Quellogiusto verifies steadily that all prices indicated in the store are correct, but it’s not possible to guarantee the absence of mistakes.

5. The end of the contract

The information contained in the Site does not constitute an offer by Quellogiusto. The publication of the Products displayed on the Site constitutes an invitation to the Customer to formulate a purchase contract proposal. The order sent by the Customer has the value of a contract proposal and involves the complete knowledge and full acceptance of these General Conditions.

The Customer can purchase Products present in Quellogiusto electronic catalog, illustrated in detail on the Site in the respective sections by product category, respecting the technical access procedures described therein. Precisely, to conclude the contract it is necessary to fill out the order form in electronic format and transmit it to Quellogiusto, electronically way, following the relative instructions. The order form contains a link for approval to the General Conditions of Sale and a summary of information on the essential characteristics of each product ordered and the relative price (including all applicable taxes and duties), the means of payment and the methods delivery of the Products purchased, shipping costs, the conditions for exercising the right of withdrawal and methods and times for returning Products. Before sending an order proposal, please read carefully and approve the General Conditions of Sale by ticking the relevant box, as they will be binding once the contract is concluded, as well as to print or keep a copy of it. If the Customer needs to correct any errors in data entry, he must follow the appropriate modification procedure indicated on the Site, before submitting his order proposal.

The correct receipt of the Customer's proposal is confirmed by Quellogiusto through an automatic reply sent to the email address supplied by the Customer. This confirmation message will indicate an "Order Number", to be used in any subsequent communication with Quellogiusto. The message will reproduce, in addition to the information required by law, all the data entered by the customer who undertakes to verify its correctness and to promptly notify any correction. Each order can be viewed by the Customer on the Site, in his personal area, immediately after sending the order itself.

Quellogiusto has the right to accept or not, at its discretion, the order sent by the Customer, without the latter being able to make claims or rights of any kind, in any capacity, even compensatory, in case of non-acceptance of the order. In particular, Quellogiusto reserves itself the right to not accept purpose of purchase and to cancel order that, for example, do not give sufficient guarantees of solvency or if - even after comparison with the circuit that manages payments with credit cards - they result anomalies in the transactions and the means of payment used by the Customer. In these cases, the order proposal will be not accepted and and must be considered void of validity and effectiveness. Quellogiusto will transmit to the Customer, by e-mail, a communication stating the non-acceptance of the order proposal and the non-conclusion of the contract, also taking care of the cancellation of any charge and / or expense charged to the Customer. Occasionally non-availability of the Products offered may occur. In this case, Quellogiusto reserves the right to partially fulfill the order. In this case only the sum corresponding to the partially completed order will be debited.

The contract stipulated between Quellogiusto and the Customer will be intended concluded only in time in which the Customer will receive confirm from Quellogiusto that, his order proposal, sent respecting the procedure of purchase indicated on the Site, has been accepted. The orders confirm will be given to the Customer in time in which Products will be delivered to the courier in charge of shipping.

6. Method of payment

Customer can make the payment of the price of Products and the relative delivery costs through Credit Card, Paypal, Masterpass, or Chash on delivery; in this last case, since this is a particular method of delivery, a surcharge of € 5.50 is required, which must be paid directly to the courier. Quellogiusto accepts payments with Credit cards of circuit Visa/Visa Electron, Master Card, Maestro and Poste Pay using 3D Secure secuirity system. Payments with Credit card will be debited to the Customer at the conclusion of the order (direct accounting); in case of, for any reason, not available of the product, the amount will be refund to the Customer. In case of, for any reason, the debit of the amount due to the Customer will be prove impossible, the process of purchase will be automatically stopped and the purchase cancelled.

7. Transport, delivery and shipping costs

Products purchased on Site will be deliver to the address indicated by the Customer. Delivery to mailboxes will be not carried out. Delivery costs are free of charge over € 70.00 and are clearly highlighted in the order form. Purchases will be delivered by express courier BRT, GLS or DHL. As stated in art. 6, cash on delivery is a special mode of delivery for which a surcharge of € 5.50 is required which must be paid directly in the hands of the courier. Except in cases of force majeure or unforeseeable circumstances or other events not attributable to Quellogiusto, the Products will be delivered by the date indicated on the Product detail or in the cart procedure, if applicable, or otherwise, however, no later than the deadline maximum of thirty days from the date of conclusion of the contract. In the event that the Customer makes use of the shippers appointed by Quellogiusto, the risk of loss of the Products is the sole responsibility of Quellogiusto itself, without prejudice to the fault and / or liability of the same forwarders to whom the right of recourse is reserved. The risk of loss of the Products will be charged by the Customer when he decides to choose another courier, different from the courier partner of Quellogiusto. The same risk of loss the Product is charged by the Customer even in the case of sending Products in return, made in the exercise of the right of withdrawal (if the Customer is a Consumer), without prejudice to its rights towards the carrier responsible for the return. In the event that the Customer finds damage to the packaging at the time of delivery by the courier / shipper he is required to immediately challenge the fact by affixing a "reserve" on the delivery receipt, being otherwise precluded any subsequent exception with regard to the external characteristics of the delivered goods. An analogous reserve will be applied whenever the customer wants to reserve himself to analyze the product delivered by the courier / shipper more calmly, being likewise precluded the possibility of subsequent complaints if a more thorough examination of the goods delivered is damaged by deed or fact attributable to the courier / shipper.

8. Right of withdrawal – Informative

The Customer, if he is the Consumer (it means the physical person who purchases Products for purposes external of own commercial, crafts, business or professional activities eventually made) has the right of withdrawal to the contract, without tell reasons, within 14 (fourteen) days from the day in which he, also through a third appointed, different from the courier, has acquired the physical possession or in case of a contract relative to goods multiple purchased in a single order and delivered separately, from the day in which the Customer or a third, different from the courier and from who appointed, has acquired the physical possession of the last good. In order to exercise the right of withdrawal is necessary to inform Quellogiusto concerning the decision of withdrawal from the contract with an explicit declaration (for example a letter sent by post, fax or mail).

The communication has to contain:

(a) the explicit manifestation of the decision of withdrawal from the contract,
(b) sequential number communicated by Quellogiusto at the moment of the confirm of the purchase,
(c) the unambiguous indication of the Products for which you wish to exercise the right of withdrawal, with specification of the article number, number / size;

These are the addresses for the communication:

Quellogiusto s.r.l.
Via Piovego n.89
35010 San Giorgio delle Pertiche (PD)
Phone. +39 049 5742481 - FAX +39 049 5742367
E-commerce customer service +39 049 9344944

Can also be used the online return procedure accessible directly in the account of registered users (returns section) while for non-registered users it is necessary to access request new return section.

To meet the withdrawal deadline, it's sufficient to send the communication before the withdrawal period expires. Products must be returned to Quellogiusto at the aforementioned address without undue delay and in any case within 14 (fourteen) days from the day on which the withdrawal from the contract was announced. The deadline is met if the Customer sends back the Products before the expiry of the period of 14 (fourteen) days. The costs of returning the Products are charged to the Customer.

For the return of Products, the Customer can also use the collection service through the express courier BRT, GLS or DHL organized by Quellogiusto. The service must be booked by contacting Quellogiusto at the email address specifying the date and address where the products will be collected. The cost of the pick-up service is € 8.00. The amount of € 8.00 will be retained upon repayment. The service is only available for collection in Italy and the choice of courier is made exclusively by Quellogiusto.

Products must be sent or delivered using a container suitable for the transport (for example the box in which the items were received), entered in their original packaging (for example the shoe box) perfectly intact without adding adhesive tape or labels, intact, unused, unworn, unwashed, undamaged and accompanied by the identification tag or label or seal attached. In particular, Products must not present any signs of use, other than those compatible with the performance of a normal test of the article, so they will not have to trace a prolonged use (over a few minutes) exceeding the time necessary for an evidence and must not be in a state that does not allow the resale. Quellogiusto will not accept the return of products if these conditions will not correctly respect and if the identification tag or label or the seal will be not attached to Products. The Customer will not be able to exercise the right of withdrawal in cases expected from the art. 59 del Consumer Code, in a way of example, in case of personalize products or sealed products that are not suitable for being returned for reasons of hygiene or health protection and which have been opened after delivery. After the verifying of the correct execution of terms and conditions indicated above, Quellogiusto will activate the refund procedure of all payments received from the Customer, including delivery costs (with the exception of additional costs resulting from the choice of a type of delivery different from the less expensive type of standard delivery offered by Quellogiusto), without undue delay and in any case within (14) fourteen days from the day on which it was informed of the Customer's decision to withdraw from the contract.

The refund will be made using the same method of payment used by the Customer for the first transaction, with the exception of different agreements with the Customer self who will not bear any cost as a consequence of such reimbursement. For purchases made with cash on delivery, Quellogiusto will activate the refund using Bank transfer. The actual time for the crediting or the return of the amounts depends on the payment methods used, in any case the return payment order will take place within the aforementioned term. The refund may be suspended until Quellogiusto has received the Products or until the Customer has shown that he has returned the goods, whichever situation occurs first. The repayment can also be confirmed via email. If the terms and conditions for exercising the right of withdrawal are not respected, there will be no right to reimbursement of the sums already paid. The non-acceptance of the return will be communicated to the Customer by Quellogiusto, via email, in the same manner and in the terms described above for acceptance. However, the Customer may, at his own expense, recover the Products in the state in which they were returned to Quellogiusto. Quellogiusto will not be responsible for the refund or compensation for Products shipped but which have never been received by Quellogiusto due to loss, theft or damage not attributable to Quellogiusto. The Customer will be held responsible for the decrease in the value of the Products resulting from a different handling than necessary to establish the nature, characteristics and operation.

The exercise of the termination puts an end to the contract between Quellogiusto and the Customer, without prejudice to the obligations to return the Products and reimbursement and all the others described herein, as well as resolving all the possible ancillary contracts.

9. Exclusions of the right of withdrawal: personalized products and other cases

The exercise of the right of withdrawal is excluded for law in following cases:

  • in case of supply of services (for example in case of maintenance of Products etc.; where expected) after the complete performance of the service when the execution is started with the agree expressed by the Customer, knowing right now that in this case the latter loses the right of withdrawal following the full execution of the contract by Quellogiusto;
  • in the case of supply of Products or Services whose price is linked to fluctuations in the financial market that Quellogiusto is unable to control and which may occur during the withdrawal period;
  • in case of supply of Products of tailor-made or clearly personalized products;
  • in case of supply of Products that are liable to deteriorate or expire rapidly;
  • in case of the supply of sealed products that do not lend themselves to be returned for hygienic reasons or related to health protection and have been opened after delivery;
  • in case of supply Products which, after the delivery, are, by their nature, inseparably mixed with other goods;
  • in case of Customer has required specifically a visit by Quellogiusto and his workers in order to purpose of carrying out urgent repair or maintenance work, where provided for. If, during such a visit, Quellogiusto should provide services in addition to those specifically requested by the Customer or Products other than the spare part necessary for maintenance or repairs, the right of withdrawal applies to these services or additional Products;
  • in the case of the provision of sealed audio or video recordings or sealed computer software that has been opened after delivery;
  • in the case of supply of newspapers, periodicals and magazines;
  • in the case of supply of digital content through non-material support where the execution has begun with the express agreement of the Consumer, knowing right now that in such case the Customer loses the right of withdrawal.

The right of withdrawal is excluded, in a way of example, in case of orders relatives to personalized products, always for example through incision of the initials of the Customer on the Product. In this regard, the Customer also acknowledges that the graphic representation proposed on the Site may be different from reality: the images and photographs of the incision may not reflect the actual appearance of the final product.

10. Legal guarantee of conformity, other legal guarantees and any commercial guarantees

The Customer, if he is the Consumer (it means the physical person who purchases Products for purposes external of own commercial, crafts, business or professional activities eventually made) has the right of legal guarantee of conformity expected from the Consumer Code.

If the Customer is a Consumer and he has received goods with defects of conformity because:

  • the goods are not suitable for the use for which they are intended,
  • the goods do not conform to the description,
  • unused goods the usual qualities of a good of the same type, also taking into account the particular nature of the property,

has the right of legal guarantees when the defect occurs within 2 (two) years from the delivery. In this case the Customer has to contact Quellogiusto in writing, as soon as possible, and however within the maximum expiration time of 2 (two) years from the discovery of the unconformity defect, remembering that the warranty is prescribed in any case in 26 (twenty-six ) months from delivery.

In such communication the Customer (if Consumer) will ask to exercise the right of legal guarantee of conformity, as follow.

In particular Customer has the right to restoration, without any charge, of the conformity of the purchase throughout the reparation or replacement, or to an appropriate reduction of the price or the termination of the contract.

At his discretion, Customer can required also reparation or replacement of good, both without any charge, excluding case of the reparation required is objectively impossible or excessively burdensome with respect to the other.

For the above purposes, one of the two remedies is considered to be excessively burdensome if it imposes unreasonable expenses to Quellogiusto in comparison with the other, taking into account:

a) the value that the asset would have if there was no lack of conformity;
b) the extent of the lack of conformity;
c) the possibility that the alternative remedy can be carried out without significant inconvenience for the consumer.

Repairs or replacements will be made within a reasonable time from the request.

As told, Customer also can required, at his discretion, an appropriate reduction of the price or the termination of the contract when occurs one of these follow situations:

a) the reparation and the replacement are impossible or excessively expensive;
b) Quellogiusto has not provided for the repair or replacement of the goods within the appropriate period mentioned above;
c) the replacement or repair previously carried out has caused considerable inconvenience to the Customer who is a Consumer.

In determining the amount of the reduction or the sum to be repaid, account is still taken of the use of the asset.

After reporting the lack of conformity, Quellogiusto may offer any other remedy available, with the following effects:

a) if the Customer has already requested a specific remedy, we remain obliged to implement it, with the necessary consequences as regards the commencement of the appropriate term referred to above, subject to acceptance by the Client of the proposed alternative remedy;
b) if the Customer has not already requested a specific remedy, he will be obliged to accept the proposal or reject it by choosing another remedy as indicated above.

Finally, it is recalled that a minor conformity defect for which it was not possible or it is excessively burdensome to carry out the remedies of the repair or replacement, does not give the right to terminate the contract.

To exercise the legal guarantee of conformity, the Customer must contact the assistance at the following address:

Quellogiusto Srl
35010 S.Giorgio delle Pertiche (PD), via Piovego n.89
Phone +39 049 5742481 - Fax +39 049 5742367
E-commerce customer service: +39 049 9344944

If the Customer is not a Consumer, he has not the right to Legal guarantee of conformity but only the legal guarantee in accordance to the Consumer Code, therefore, in the event of defects in the Products sold which render them unsuitable for use or which are likely to decrease their value appreciably, it may request a price reduction or termination of the sale in the cases provided for by the Civil Code itself. The end must inform us of the presence of the defect within 8 (eight) days of its discovery, and in any case within 1 (one) year of delivery.

For this guarantee, the Customer can contact the same addresses as above.

Except for the above, the presence of a conventional guarantee (so-called "commercial guaranee") for certain Products will be communicated on the Web Site, with the respective conditions, in the specific sheet of the Products.

In such cases, for defects covered by commercial guarantee, it will be up to the Customer to contact the assistance service according to the procedures indicated in the conventional guarantee, showing the receipt or purchase invoice and the original packaging intact.

Finally, it is recalled that for eventual damage caused by the Product to person or thing (damage caused by using determinate shoes, etc.), the Consumer Code provide the responsibility to the Producer in accordance to the art. 114 and follows. In case of damage caused to thing, it’s recalled that it can only be refunded to the extent that it exceeds the sum of € 387.

11. Errors or inaccuracies

Quellogiusto is committed to provide steadily the upgrade of information in the section of the Web Site concerning the description and / or sell of the Products. However it’s not possible guarantee the complete lack of mistakes or inaccuracy. Sites’ pages may content typing error, inaccuracy or omissions, for example relative to the price, the availability of the Products and of the sheet of the Products themselves. Quellogiusto has the right to correct mistakes, inaccuracies or omissions also after the notification of an orders’ proposal and he reserves itself the right to modify or upgrade the information in any time without a preventive communication.
In particular, if the price of a certain product is particularly higher or lower than the price normally applied on market, or if it is exceptionally zero, Customer is invited to report so that error can be corrected. In any case, Quellogiusto reserves himself to communicate to the Customer if the Product purchased has a wrong price, for which he’ll provide to correct the mistake and he’ll give to the Customer the possibility to confirm if he intends proceed with the purchase to the correct price or he intends to desist.

12. Industrial and intellectual property rights Web Site, the Quellogiusto® trademark and all of its other verbal and figurative trademarks, any other good object of intellectual and industrial property belonging to the same and the Site and the additional rights deriving therefrom are exclusively owned or licensed by use of Quellogiusto, which also owns the intellectual property rights of the Site and the right to disseminate the elements contained in the online store catalog and, in particular, photographs and other images for which it has obtained the necessary authorizations by the persons concerned, where required and / or necessary and unless otherwise indicated. Consequently, the partial or total reproduction, on every type of support, the us of elements that make up the Site and the catalog, their use and their transfer to third parties are formally prohibited. Therefore, it is forbidden to copy, disclose and modify contents protected by copyright, registered trademarks or other intellectual and industrial property rights. Trademarks and logos of the platforms that grant payment instruments, social networks, couriers and similar and any other logo not directly or indirectly attributable to Quellogiusto are the property of their respective owners and are indicated on this Site for information purposes only, execution of the related services. Except for the above, Quellogiusto reserves the right to indicate trademarks of others in the exercise of the rights to the exhaustion of the trademark and industrial and intellectual property rights, or if this is necessary to be able to indicate and describe certain products for sale or when this is necessary to indicate the destination of a product or service, in particular as accessories or spare part, or finally in any other case this is permitted by law.

13. Site and user security

A focus of Quellogiusto is to make sure the use of Site by all users and for this reason a cooperation of all users is required on a correct management of the procedure adopted and on data included on Site or however management throughout it. It’s forbidden publish spam, develop or use applications that are detrimental to the Site and its users, use the Website for illegal, misleading, malicious or discriminatory purposes; take actions that may impede, overburden or compromise the correct functioning or appearance of the Site; enter false and / or invented and / or fancy data and / or third parties other than the user / customer, except in cases of legal representation, in the registration procedure necessary to activate the process for the execution of the this contract and the relative additional communications; commit any other action that is detrimental to Quellogiusto, its partners and users.

14. Nullity or ineffectiveness of the clauses

When a clause of these General Conditions be null or ineffective, any nullity or ineffectiveness will not extend to the remaining clauses, which will therefore continue to remain valid and effective.

15. Registering the articles of these General Conditions

The titles of the articles of these General Conditions are merely indicative and in no way limit the meaning or the content of the relative article.

16. Changes to these General Conditions

Quellogiusto reserves itself the right to modify, in any time and without previous communication, the content of the present General Condition: the relation will be governed by the text of the General Conditions published on the Site at the time of sending the purchase order by the Customer. The Customer is therefore invited to take an explicit view of the text of these General Conditions before sending the purchase order, in order to verify the text updated at that time. Updates will be indicated in the header or at the end of the text with the date of last update.

17. Failure to exercise a right

The failure to exercise a right by Quellogiusto does not represent any waiver to acting for the violation of the offenses found. Quellogiusto therefore reserves the right to assert its rights in any case, within the terms granted.

18. Reference to sector regulations

Although not expressly derogated from these General Conditions, in addition to the Consumer Code for the respective field of application, express reference is made to the other applicable regulations with express, but not exhaustive, reference to the e-commerce Decree, as well as to the Privacy Code, Civil Code and other applicable industry regulations.

19. Applicable law

To the present General Conditions and to the services described in it, the Italian law is applied, as well as the community legislation for the pertinence and not integrated by the Italian law. All services and information contained on the Web Site will be rendered in Italian. The mandatory provisions of the law, such as those provided for by the Consumer Protection Regulations (Consumer Code) are automatically intended as derogations from the corresponding clauses of this contract, which however remain in force for all remaining conditions that are not derogated.

20. Complaints and tools for out-of-court resolution of dispute

The Consumer can send eventual claims to follow addresses, Quellogiusto will answer as soon as possible:

Quellogiusto Srl
35010 S.Giorgio delle Pertiche (PD), via Piovego n.89
Phone +39 049 5742481 - Fax +39 049 5742367
E-commerce customer service +39 049 9344944

In any case, for the resolution of disputes arising from the exact application of the contract, it is possible to resort to out-of-court dispute resolution procedures, as per Section V, Title II-bis, of the Consumer Code, before mediation bodies on the matter of consume pursuant to Legislative Decree 4 February 2010 no. 28 and to the other ADR (Alternative Dispute Resolution, that is, of dispute resolution alternative to the judicial or otherwise contentious dispute) indicated therein.

Quellogiusto recalled particularly that the European Union has improved a platform for the resolution of disputes online born, for which please consult this link: or this address, which take directly to the platform in Italian language:

21. Jurisdiction and Foro competence

Except for the above, in case of eventual civil disputes born by the interpretation, execution and resolution of the present General Condition and by the relation of sell which follow, if the Customer is a Consumer can choose alternatively whether to refer to the judicial authority of own domicile ( if different from Italy) or to the Italian judicial authority, in case of the application of the Convention of Bruxelles 1968 so to the Community Regulation 1215/2012 (yet 44/2001). In case of Italian jurisdiction, if a Customer is a Consumer the territorial jurisdiction mandatory is charged by the judge of the place of his residence or domicile, if they are in the Italian Republic territory, in accordance to art. 66-bis of the Consumer Code. If therefore the Customer is not a Consumer, in case of eventual civil disputes born by the interpretation, execution and resolution of the present General Condition and by the relation of sell which follow, the Italian judicial authority has an exclusive jurisdiction and it’s competent exclusive of the Padova Foro.

22. Informative on the processing of personal data and the use of cookies

Users are invited to read carefully, on the appropriate sections, the Informative on the processing of personal data (Privacy Policy) n accordance to art. 13 and 14 of REG UE 2016/679 (GDPR), and on the use of cookies (Informative Cookie), reported on the appropriate Sites’ Page, with the relative consent to the processing of personal data where required.

23. Contacts

For any further information and assistance on Site or on modality of purchase online, on orders and expeditions, refund and return of products purchased Customer can always contact Quellogiusto at following email address: or at phone number +39 0499344944 from Monday to Friday from 8.30 to 13.00 and from 14.00 to 17.30.

Last upgrade: June 2019