Client service

From Monday to Friday


8.30-13.00 /14.00-17.30

Do you need help?

How to buy

The procedure to buy in our online store is very easy.


SHOPPING CART:

1. choose the item and the size to buy
2. add the item to the shopping cart by clicking on ADD TO CART
3. click on cart icon, that appears in the upper-right corner and click on VIEW CART
4. now will compare the list of the selected item with some details: item’s photo, brand, code, colour, size, quantity (which is possibly to vary), price of the item
5. at this point you can click on the left icon PROCEED TO CHECKOUT in order to proceed to the next step

NB. 
The System remembers you! If you stop, in any moment, the search and the purchase procedure, into the next access to the site, the system will remember the item selected previously, that is still in shopping cart.

LOGIN AND REGISTRATION

If you are already registered on Quellogiusto store you can proceed by entering your email address, password and clicking on LOGIN. If you are not already registered you can select REGISTER and click on CONTINUE in order to enter the registration form or you can select BUY AS GUEST and CONTINUE to place an order without registration.
 
Both in case of registration and in the case of purchase as a guest, you must complete the mandatory fields (they are marked with an asterisk):
 
  • Name
  • Surname
  • Address mail
  • Shipping order address
  • City
  • Province
  • ZIP code
  • Country
  • Phone number
  • Customer type (private or company)
  • Password e confirm password (only in case of registration)

SENDING

The System now summarizes any shipping charges applied. It’s possible to enter a shipping address different from the billing address.  This function is useful for sending a purchase to an address which is different from the own, for example when you want to make a gift. At this point it’s still possible modify also the billing address (which we suggest to check in order to avoid mistake during sending). In order to proceed with the purchased, click on CONTINUE.

PAYMENT

In this section the system proposes the different types of payment available. It's possible to chosse between credit card (Visa, Mastercard, V Pay, Maestro, Visa Electron), PayPal, Masterpass and cash on delivery. In order to proceed click on CONTINUE.
 
ORDER SUMMERY
 
This section summarizes the order details and all related costs. In order to proceed with the purchase it's necessary accept the general conditions of sale and the informative on the processing of personal data and than click on PLACE ORDER. This leads to the area where you can enter your credit card or Paypal account details to complete the purchase (in case of cash on delivery, this section will not be displayed). At the end of the procedure summary email will be sent with all the order details.

MY ACCOUNT

Customer can consult own order directly in the personal area which you can access by clicking on LOG IN or on MY ACCOUNT top right. Simply click on MY ORDERS in the left menu to get the details of your orders.

Our reviews

4.8/5
Excellent
Based on 33 reviews
9/30/2019
"Like you !!"
Jochen L.
9/20/2019
"Excellent shop. Very fast shipping to The Netherlands (5 days). Unfortunately I had to return the item, but I was refunded really quickly as well..."
M. v.
8/10/2019
"Très bon site avec une livraison assez rapide"
CAROLE S.
8/4/2019
"good shoes, but I would like to see the shoes from above. The same view I'd have when wearing them. Thank you"
Fernando R.
7/19/2019
"Good service, fast delivery, good price"
Rimantas C.